CallTower Hosted Communications Service, The Always-On Choice
CallTower Hosted Communications Service, The Always-On Choice

Hosted UC in Healthcare

CallTower On Demand Unified Communications Solution

CallTower empowers businesses through On Demand Unified Communications. Integrated communications, applications, and devices, makes it easier to find people, launch calls and retrieve messages. CallTower’s cloud-based communications service makes streamlining and improving communications not only possible, but affordable and manageable.

 

 

CallTower’s Healthcare Suite™
To say that communications is critical in healthcare is an understatement. It is vital that healthcare organizations provide patients, physicians, hospital administrators and other healthcare providers the latest in medical advances, accurate information, 100% systems availability and the best in customer service. Without effective, reliable communications this would not be possible.
CallTower’s Healthcare Suite is a comprehensive solution that connects your most important applications seamlessly to deliver a fully-integrated, streamlined and always available set of voice and data services. .

 

·          Internet access                          
·          IP Telephony
·          Calling Plans & Voicemail
·          Email
·          Fax
·          Network administration and maintenance
·          Application upgrades
·          Single wire connectivity
·          Call center

 

The suite enables hospitals and healthcare organizations with multi-office sites to outsource the communications infrastructure, application upgrades, network administration and support, and get back to focusing on providing advanced healthcare to patients. Because CallTower’s Healthcare Suite is offered as a monthly service, there is no capital equipment to purchase or extra staff required to manage it.

The suite’s standard features are flexible, easy to use and always accessible. Below are examples of some of the CallTower features that help healthcare organizations address basic to complex challenges of running a Healthcare business.
·         Ad Hoc Conferencing
·          When talking with a patient by phone, a doctor can add another consulting physician for a quick discussion about future treatment and then drop the added line to continue in a private conversation with the patient.
·         Inbound and outbound IVR capability
·          Healthcare providers can now program their outbound and inbound IVR (Interactive Voice Response) systems to call out to patients and confirm time/date of appointments or even allow the patient to interactively reschedule the appointment.
·         Meet Me Conferencing
·          Conference calls can be scheduled instantaneously. Conference participants are announced as they dial into the toll-free conference bridge.
·         Messaging
·          From a phone or PDA, a healthcare practitioner can consult on a medication before prescribing it. A doctor can receive and act on an email as a voice message and respond before the patient leaves the office.

CallTower’s Healthcare Suite helps hospitals and medical offices to reduce operating costs, communicate more effectively with each other and patients, and focus on other patient care initiatives. With CallTower, healthcare organizations can relax knowing that communications are safe and disaster proof in off-site redundant and fault tolerant data hosting centers. Simplify your experience and improve your bottom line with CallTower. For more information: