Microsoft OCS Rich Presence
Office Communications Server
Keyword
CallTower On Demand Unified Communications Solution
CallTower empowers businesses through On Demand Unified Communications. Integrated communications, applications, and devices, makes it easier to find people, launch calls and retrieve messages. CallTower’s cloud-based communications service makes streamlining and improving communications not only possible, but affordable and manageable.
Presence is a useful status indicator that conveys one’s ability and willingness to communicate with others. Because presence allows instant visibility into who is available in your corporate network, it has become a fast growing business communication tool. It is as simple as knowing if people are online, on the phone, or in a meeting - At a glance. It provides the ability to quickly set up impromptu meetings and conference calls because it eliminates the need to play phone tag or send multiple emails back and forth to establish schedule availability.
CallTower enables presence information by offering full-featured, hosted Microsoft Office Communication Server (OCS- also known as Office Communicator Server) as the foundation of your Unified Communication service. Benefits of adding presence to your CallTower On Demand Unified Communication Solution:
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· Real cost savings: The time savings associated with reaching co-workers and key decision makers quickly and on the first try translates to real dollars.
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· Better decision making: Presence brings more groups into the decision making process.
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· Higher productivity: Presence makes it easy to find people when you need them. Simply by looking at a contact name, you can see whether a person is available, in a meeting, or out of the office and determine the best way to communicate with them. It is easy to initiate a multi-party conversation using IM, phone, or video by selecting multiple contacts from your contact list at once.
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· Customization: Presence is set automatically based on the CallTower Exchange/Outlook calendar, computer activity and whether someone is on a call, however settings can also be established manually - on the fly so that your contact information appears the way you want it to.
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· Integration: Take advantage of integration with Microsoft Office to see presence from any Microsoft Office application.
CallTower’s On Demand Unified Communication solution makes communications simple, fast, effective and reliable. Outsourcing with CallTower means better communications with more time, money and resources to spend focusing on your core business.
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