Dive into a world of data-driven insights and maximize the potential of your communication infrastructure with CallTower Analytics.
CallTower Analytics, you gain access to a comprehensive suite of analytical tools designed to provide you with real-time visibility into your communication networks. Harness the power of data to make informed decisions, optimize performance, and enhance productivity across your organization.
CallTower Analytics Calling empowers you to dig deep into your team’s performance with extensive filtering options and multiple customizable views. Gain a clear, comprehensive understanding of how your customer-facing team operates, so you can focus on what really matters—driving success.
Your dashboard is all about your goals. Personalize it to spotlight the metrics that matter most to your business. Whether you’re tracking response times, call volumes, or team performance, you’ll have the actionable insights you need to make informed decisions that optimize your operations.
CallTower Analytics Calling is built to enhance efficiency, elevate customer satisfaction, and keep your team performing at its best—all backed by powerful, user-friendly technology.
With CallTower Analytics Collaboration, unlocking the full potential of your collaborative environment has never been easier. Our intuitive tool offers valuable insights into critical areas of your business, making it simple to stay informed and make data-driven decisions.
Need a starting point? Choose from a variety of prebuilt dashboards designed to deliver fast, actionable insights. Or, take full control by selecting the metrics that matter most to you and creating a dashboard customized to your unique business objectives.
CallTower Analytics Collaboration transforms raw data into meaningful information, helping you optimize operations and achieve success. Experience the smarter way to manage your Teams environment and drive results with CallTower!
Full digital journey in the Microsoft Teams Admin Center for simple and quick deployment
E911 Emergency Services
Provision through Connect in minutes and assign phone numbers to your users
Smooth transition from your existing telephony to Teams Phone System
Key add-ons like Operator Console and Call Recording
Carrier-class 24/7/365 technical support and shared service level agreements with Microsoft
No equipment is required on site, including SBC’s saving capital expense
Direct Connectivity to Microsoft
Replace multiple local telco contracts to consolidate voice services
Central or local billing for Operator Connect service
Extensive carrier connections with 15+ Voice carriers and 30+ Internet peering partner
CallTower Connect – As a self-provisioning portal with Analytics around calling
CallTower enables our Customers to manage rapidly changing technologies through Connect – a user-friendly portal, created and developed in-house. This proprietary system ensures our customers can administer services without expertise in any one technology or hiring outside consultants to manage their UC solutions.
