About CallTower.

Connecting people everywhere since 2002

AT CALLTOWER, OUR CUSTOMERS MATTER MOST!

With the evolution of the telecom industry, CallTower has grown into a unified communications, collaboration and contact center solutions provider; changing the way people communicate around the world.

Our mission is to enable people to easily connect and get work done.

The support and patronage of our customers inspires us to exceed expectations.

CallTower truly delivers service quickly and efficiently from answering the phone to taking the service request to initiating repair and following up to be sure the issue is resolved. It would take other providers hours if not days to do many of the requests that CallTower handles is literally minutes. I am relieved and impressed and very proud to work with CallTower

Georgia Graves

We migrated our on prem Cisco telephony system to Calltower’s Cisco solution. This included 22 offices across the globe. The migration went perfectly and the Calltower team was amazing to work with. We’ve been on their system for about a year now and we’re very pleased with the service.

Corey Riley

Learn more about what others are saying about us here: https://www.g2.com/products/calltower/reviews

OUR STORY –

CallTower is at the forefront of transforming global communication, redefining how businesses connect and collaborate across the globe. Since 2002, CallTower has grown into a global leader in enterprise-class cloud communications and collaboration solutions, empowering businesses to thrive in the digital age. Leveraging advanced technologies like Microsoft® Teams Operator Connect, Direct Routing and GCC High Teams Direct Routing, Webex by Cisco®, Zoom Phone, and AI-powered contact center solutions, CallTower delivers seamless and reliable connectivity tailored to the unique needs of enterprises worldwide. CallTower empowers business communications by integrating features like one-click failover, advanced analytics, seamless CRM integration, and cutting-edge AI—redefining operational efficiency.

In 2025, CallTower acquired North America’s trusted contact center expert, Inoria, amplifying its CCaaS and CX capabilities. Inoria drives the evolution of contact center operations by offering personalized optimization, implementation, and integration services powered by Conversational AI and advanced analytics. Together, CallTower and Inoria deliver actionable insights, enhanced customer experiences, and cutting-edge solutions that guide enterprises through their digital transformation journeys.

With a vision focused on innovation and a commitment to excellence, CallTower continues to advance cloud communications, empowering businesses across the globe to achieve unparalleled success.

STAY CONNECTED.

STAY AHEAD.

CallTower has been named one of Utah’s Top Workplaces in 2022 by The Salt Lake Tribune and its partner Energage, a culture technology firm that specializes in employee engagement and workplace improvement research.

CallTower was similarly recognized as a Top Workplace in 2020, 2021, 2022, 2023 and 2024. CallTower attributes their placement as a Top Workplace to a strong emphasis on company culture. CallTower’s mission is to enable people to easily connect and get work done. The support and patronage of their customers inspires them to exceed expectations.

The Top Workplaces Award searches for companies that offer more than just competitive salaries, quality medical insurance and retirement with an employer match – although those are all important.

This award recognizes businesses that invest in training, provide resources so workers can do their jobs in an efficient and satisfying manner, and go the extra mile to show employees they are valued.

LOOKING FOR A JOB?

CallTower is a dynamic and growing global unified communications and collaboration leader. We are a dedicated team of action oriented, smart and inquisitive individuals. We value creative, innovative, positive and driven people and are looking for new team members who embody these qualities.