UCaaS Solutions
maximise your unified communications with our voice, contact centre productivity, and network support
Microsoft Solutions
All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing
Key Integrations
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number
CX / CCaaS
Empower meaningful customer connexions and drive real outcomes with our Customer Experience (CX) and Contact centre solutions.
CallTower Connect
A Revolutionary tool enabling users to easily personalise and control their CallTower Services
Solutions centre
Discover a comprehensive Solutions centre hub with resources, documentation, and expert guidance for all your business communication needs.
24/7/365 Support
Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
Updates & Notifications
Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
Network Status
Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
Support Escalation Path
Technical support escalation for critical issues
Implementation Escalation Path
Project implementation and deployment issues
Sales Escalation Path
Sales inquiries and contract negotiations
Billing Escalation Path
Billing disputes and account management
Client Success Escalation Path
Strategic account growth and optimization
Company & Learning
About Us
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
CallTower Training
Comprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
Webinars
Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Support & Billing
FAQs
Browse the FAQ webpage for quick answers to common questions about our products and services.
Bill centre
Explore for a streamlined experience managing and understanding your invoices and billing information.
CallTower, Inc. Terms of Use
Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.
Service & Compliance
Services Level Agreement
Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
Customer Proprietary Network
Explore the Customer Proprietary Network webpage for secure and customised communication solutions.
Billing questions, payments, disputes
Find essential information about billing inquiries, payment terms, and dispute resolution for your account.
Partner programme
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner Portal
At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency programme
Discover Are benefits of our Agency Partner programme for your business. Unlock revenue streams, scalable growth, and extensive support.
MSP programme
CallTower's MSP Partner programme empowers services providers by simplifying taxation and enhancing efficiency.
Upfront Advantage Partner programme
The CallTower Upfront Advantage Partner programme is an exclusive, invite-only, initiative designed to help partners accelerate revenue realisation while creating long-term growth opportunities through new customer acquisition.
Choose the Right Cloud Phone System for Your Business
Compare Microsoft Teams Phone, Cisco Webex Calling and Zoom Phone with CallTower
Schedule Your Consultation
Replacing a business phone system is about more than choosing a platform.
Your organisation must also consider PSTN connectivity, global calling, number porting, licencing, integrations, compliance, mobility, contact centre requirements and ongoing support.
CallTower helps organisations compare leading cloud calling platforms and build a communications strategy around their users, locations, existing technology and long-term business goals. Whether you are replacing an ageing PBX, moving from another UCaaS provider or modernising voice across multiple locations, CallTower can help you evaluate your options and plan the right path forward.
Which Cloud Phone System Is Right for Your Business?
The right platform depends on how your organisation operates today and where it is going next.
Microsoft Teams Calling
Microsoft Teams Calling may be a strong fit for organisations already using Microsoft 365 and Teams that want to bring business calling into the Microsoft working environment. CallTower supports Microsoft Teams Calling deployments through Operator Connect and Direct Routing, along with global PSTN connectivity, number porting, migration support, integrations and ongoing managed services.
Cisco Webex Calling
Cisco Webex Calling may be a strong fit for organisations with existing Cisco investments or businesses looking for an enterprise calling and collaboration platform with flexible cloud migration options. CallTower supports Webex Calling with Cloud Connected PSTN, migration planning, number porting, global voice, analytics, integrations and ongoing support.
Zoom Phone
Zoom Phone may be a strong fit for organisations that want to extend the familiar Zoom environment into cloud business calling. CallTower helps businesses evaluate, deploy and manage Zoom Phone alongside PSTN connectivity, migration services and broader cloud communications requirements.
CallTower supports multiple leading communications platforms. That means the conversation begins with your business requirements—not with a predetermined product recommendation.
What Should You Consider When Comparing Cloud Phone Systems?
A cloud phone system should not simply replace dial tone. It should reduce complexity, support your users and give your organisation a communications foundation that can evolve.
CallTower helps your organisation evaluate:
- Existing Microsoft, Cisco, Zoom and telecom investments
- User, department and location requirements
- Operator Connect, Direct Routing and PSTN options
- Domestic and global calling requirements
- Number porting and migration complexity
- Contact centre and customer experience requirements
- CRM, compliance recording and business application integrations
- Mobile calling and distributed workforce requirements
- Emergency calling, security and compliance
- Administration, implementation and ongoing support
- Deployment timeline and budget priorities
- Future growth, acquisitions and geographic expansion
Replace Your Current Phone System with Confidence
Our specialists can help with discovery, platform selection, solution design, number porting, PSTN connectivity, implementation planning, integrations, user adoption and ongoing support.
Whether you are moving 100 users or supporting a complex, multi-location enterprise environment, CallTower helps simplify each stage of the transition.
CallTower helps organisations migrate from:
- Legacy and on-premises PBX systems
- Cisco Unified Communications Manager
- Avaya phone systems
- Mitel phone systems
- RingCentral
- 8x8
- Existing UCaaS providers
- Regional and global telecom carriers
- Mixed cloud and on-premises environments
Why organisations Choose CallTower
One Partner. Multiple Platforms. A Strategy Built Around Your Business.
CallTower brings together cloud calling, PSTN connectivity, migration expertise and ongoing support across leading communications platforms.
You are not choosing technology alone. You are choosing the team responsible for helping that technology work across your business.