Operator Connect for Microsoft Teams.
CallTower delivers a Global Integrated Microsoft 365 Native Microsoft Teams experience
CallTower was one of the first committed Operator Connect for Microsoft Teams providers. CallTower delivers technical support and manages the voice network and infrastructure enabling PSTN voice services in regions currently unavailable through Microsoft Calling Plans.
CallTower Operator Connect for Microsoft Teams Announcement
As one of Microsoft’s paramount partners, CallTower is proud to be chosen in the rollout of Operator Connect
OPERATOR CONNECT BENEFITS –
LEVERAGE EXISTING CONTRACTS OR FIND A NEW OPERATOR
You keep your preferred operator and contracts or choose a new one from a selection of participating operators to meet your business needs.
FASTER, EASIER
DEPLOYMENT
You can quickly connect to your operator and assign phone numbers to users -– all from the Teams Admin Center.
ENHANCED SUPPORT AND RELIABILITY
Operators provide technical support and shared service level agreements to improve support service, while direct peering powered by Azure creates a one-to-one network connection for enhanced reliability.
OPERATOR-MANAGED INFRASTRUCTURE
Your operator manages the PSTN calling services and Session Border Controllers (SBCs), allowing you to save on hardware purchase and management.
As one of the first service providers in the US to sell Operator Connect, CallTower offers organizations a host of advantageous benefits, including quick and simple deployment, key add-ons, support services, and more.
- What is Operator Connect
- CallTower’s Operator Connect for Microsoft Teams
- CallTower’s MS Teams Operator Connect with In-App Contact Center Delivers a Full Turnkey Solution
- Who Benefits from Operator Connect
- Advantages of Operator Connect over Direct Routing
- Comparing Operator Connect over Direct Routing
- Implementation Guide – MS Teams Operator Connect
THE CALLTOWER ADVANTAGE
Full digital journey in the Microsoft Teams Admin Center for simple and quick deployment
Provision through Connect in minutes and assign phone numbers to your users
Key add-ons like Operator Console and Call Recording
No equipment is required on site, including SBC’s saving capital expense
Replace multiple local telco contracts to consolidate voice services
Extensive carrier connections with 15+ Voice carriers and 30+ Internet peering partner
E911 Emergency Services
Smooth transition from your existing telephony to Teams Phone System
Carrier-class 24/7/365 technical support and shared service level agreements with Microsoft
Direct Connectivity to Microsoft
Central or local billing for Operator Connect service
CallTower Connect – As a self-provisioning portal with Analytics around calling
CT CLOUD RECORDING
UC Compliance
More and more, enterprises are adopting Unified Communications (UC) platforms as they evolve toward a more distributed workforce. And CallTower is facilitating this shift by ensuring that the requirements of compliance are met along the way
Enterprise Call Recording
From the largest global financial services firms to SME startups, CallTower protects and supports the world’s businesses with robust and universal enterprise call recording solutions.
Our award-winning CT Coud Recording platform was the very first cloud-native solution, revolutionizing enterprise call recording forever. Cloud-based recording allowed companies to decentralize operations, allowing multiple locations and remote staff to work securely and under the protection of industry-leading compliance at all times.
A revolutionary tool enabling users to easily personalize and control their CallTower services
CallTower enables our Customers to manage rapidly changing technologies through Connect – a user-friendly portal, created and developed in-house. This proprietary system ensures our customers can administer services without expertise in any one technology or hiring outside consultants to manage their UC solutions.
AWARDS
Learn more about the awards CallTower has received for its Native Microsoft Teams solutions