At CallTower, we believe in empowering our partners with flexibility and control. Our Pass Through Partner (PTP) Programme is designed for partners who want to maintain a direct billing relationship with their customers while leveraging CallTower’s robust infrastructure and billing engine.
This Programme allows you to present a unified brand experience, simplify administrative overhead, and focus on what you do best…delivering exceptional solutions to your customers. Eliminate disconnected applications, simplify agent workflows, and empower your organisation to deliver exceptional customer experiences from the platform your teams already use every day.Streamline Your Revenue, Own Your Customer Relationship
Why Choose the Pass Through Partner (PTP) Programme?
Simplify Your Operations
Eliminate the complexity of telecom taxation and regulatory compliance. CallTower handles the heavy lifting of tax calculation and remittance, allowing you to bill your customers directly without the administrative burden of managing complex tax tables.
Enhance the Customer Experience
Your customers see one bill – from you. By consolidating services under your own invoice, you strengthen your brand presence and provide a seamless, single-point-of-contact experience for your customers.
Add to Your Service Offerings
Expand your solutions by bundling CallTower’s market-leading UCaaS and CCaaS services with your own professional offerings – all presented to your customers on a single, consolidated invoice.
Programme Features
Your Brand, One Invoice
Present CallTower services on your own consolidated invoice, alongside your wider offerings, with CallTower identified as the service provider.
Regulatory Compliance Managed
CallTower remains the regulated communications provider in each market, carrying the telecoms regulatory obligations and any sector levies, so partners take on none of them.
Flexible Bundling
Easily combine CallTower’s Microsoft Teams, Webex, and Zoom solutions with your unique service offerings, and present everything to your customers on a single, joint bill.
Automated Back End
Leverage our powerful billing engine to generate accurate, timely invoices for your customers.
Dedicated Support
Access a specialised support team dedicated to ensuring your billing operations run smoothly.
How it Works
1. Partner Agreement
Sign up for the Pass Through Partner (PTP) Programme as part of your partnership agreement.
2. Customer Onboarding
We provision the services; you manage the customer relationship.
3. Invoice Generation
CallTower generates the invoice data on your behalf, incorporating your branding. Charges are CallTower’s published pricing, passed through without mark-up.
4. Payment Collection
You collect payment from the customer on CallTower’s behalf and remit to CallTower, keeping the payment relationship with your customer. You earn SPIFFs and residual commissions.
Ready to Take Control?
Transform your billing model and deepen your customer relationships today.
Let’s Connect! Contact your CallTower Channel Director to get started.
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