Recognition honours CallTower and CEO Bret England for advancing Unified Communications and customer engagement worldwide
SALT LAKE CITY, UT, Jul 22, 2026 (GLOBE NEWSWIRE) — CallTower, a global leader in communication managed service provider focused on Unified Communications (UC) and Contact centre/Customer Experience (CC/CX) and Professional Services, today announced that CallTower and President & CEO Bret England have been recognised with the Innovation Excellence Award 2026, honouring organisations and leaders whose vision, growth, and commitment to innovation are shaping the future of business communications. The award highlights CallTower’s success in helping organisations worldwide modernise collaboration and customer experiences through integrated UC, CC/CX, including AI solutions, Global Enterprise Voice Solutions, and full CX Professional Service offerings.
With a vision to simplify enterprise communications, CallTower has evolved into a global communications technology leader, delivering comprehensive UC, CC/CX, Enterprise Voice, Professional Services, and Managed Service Solutions that enable organisations to unify voice, video, messaging, and customer interactions within a single ecosystem. From cloud calling and collaboration to intelligent contact centre experiences, CallTower works to modernise communications while enhancing operational efficiency and customer engagement.
“This recognition reflects the passion, expertise, and dedication of the entire CallTower team,” said Bret England. “For over 14 years, our mission has been to simplify communications and help organisations create meaningful connexions with employees and customers. We are honoured to receive this award and remain committed to delivering solutions that help businesses collaborate more effectively, create exceptional customer experiences, and achieve long-term success.
The Innovation Excellence Award recognises Bret and CallTower’s role in helping organisations navigate a rapidly changing communications landscape. As enterprises seek simpler ways to manage global voice, collaboration, contact centre, AI-enabled customer engagement, and managed services, CallTower continues to bring these capabilities together through a flexible, partner-driven model. This recognition highlights the company’s continued focus on helping businesses reduce complexity, support modern work, and create stronger connexions with employees, customers, and partners globally.
About CallTower
CallTower is a global communication managed service provider leader delivering cloud Unified Communications (UC), Contact centre/Customer Experience (CC/CX) and Professional Services that empower businesses worldwide. Since 2012, CallTower has helped organisations modernise communications through integrated platforms including Microsoft Teams, Webex by Cisco, Zoom, Five9, Genesys, AI technologies, along with over 25 enterprise grade value added technologies. With a platform-agnostic approach, global reach, and deep expertise in deployment, adoption, and support, CallTower enables organisations to connect, collaborate, and deliver better customer experiences.
