UCaaS Solutions
maximise your unified communications with our voice, contact centre productivity, and network support
Microsoft Solutions
All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing
Key Integrations
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number
CX / CCaaS
Empower meaningful customer connexions and drive real outcomes with our Customer Experience (CX) and Contact centre solutions.
CallTower Connect
A Revolutionary tool enabling users to easily personalise and control their CallTower Services
Solutions centre
Discover a comprehensive Solutions centre hub with resources, documentation, and expert guidance for all your business communication needs.
24/7/365 Support
Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
Updates & Notifications
Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
Network Status
Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
Support Escalation Path
Technical support escalation for critical issues
Implementation Escalation Path
Project implementation and deployment issues
Sales Escalation Path
Sales inquiries and contract negotiations
Billing Escalation Path
Billing disputes and account management
Client Success Escalation Path
Strategic account growth and optimization
Company & Learning
About Us
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
CallTower Training
Comprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
Webinars
Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Support & Billing
FAQs
Browse the FAQ webpage for quick answers to common questions about our products and services.
Bill centre
Explore for a streamlined experience managing and understanding your invoices and billing information.
CallTower, Inc. Terms of Use
Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.
Service & Compliance
Services Level Agreement
Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
Customer Proprietary Network
Explore the Customer Proprietary Network webpage for secure and customised communication solutions.
Billing questions, payments, disputes
Find essential information about billing inquiries, payment terms, and dispute resolution for your account.
Partner programme
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner Portal
At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency programme
Discover Are benefits of our Agency Partner programme for your business. Unlock revenue streams, scalable growth, and extensive support.
MSP programme
CallTower's MSP Partner programme empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
Microsoft Teams Mobile
Empowering Business Mobility - enabling seamless activation of business lines on users’ personal mobile phones.
CallTower’s Microsoft Teams Mobile delivers a unified communications experience, enabling seamless activation of business lines on users’ personal mobile phones. With Microsoft Teams Mobile, employees can embed a secure and controlled business extension on their personal devices without the need for additional apps or complex configurations.
Microsoft Teams Mobile enables organisations to integrate landline Teams Numbers effortlessly into any mobile phone using cutting-edge eSIM technology that can be deployed in minutes. This solution also enables app-free calling for a superior user experience, particularly beneficial for frontline and field workers seeking enhanced connectivity.
Streamline operations by replacing desk phones and company mobiles, while also benefiting from mobile call recording capabilities for added convenience.
Key features:
Touchless Activation
Users can add a business queue to their personal phones instantly by scanning a QR code to download the eSIM.
Flexible Integration
Extend integrates the eSIM into the company’s communications platform, such as a UCaaS service, allowing users to manage personal and business calls effortlessly.
Enhanced Security
Business calls and texts display the business number to the recipient, ensuring privacy and security for personal communications.
For Resellers
- Quick onboarding for faster market entry
- Works with CallTower’s Teams Calling
- Straightforward Billing Process
- Compelling value Enterprise customers
For Enterprise
- Unified management of telephony
- Seamless native Teams integration
- Business number on mobile
- Quick and Cost-Effective Deployment
For End Users
- Easy to deploy
- No need for carrying two phones
- No additional apps required
- prioritised voice quality assurance
- Secure from personal communications
