UCaaS Solutions
maximise your unified communications with our voice, contact centre productivity, and network support
Microsoft Solutions
All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing
Key Integrations
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number
CX / CCaaS
Empower meaningful customer connexions and drive real outcomes with our Customer Experience (CX) and Contact centre solutions.
CallTower Connect
A Revolutionary tool enabling users to easily personalise and control their CallTower Services
Solutions centre
Discover a comprehensive Solutions centre hub with resources, documentation, and expert guidance for all your business communication needs.
24/7/365 Support
Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
Updates & Notifications
Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
Network Status
Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
Support Escalation Path
Technical support escalation for critical issues
Implementation Escalation Path
Project implementation and deployment issues
Sales Escalation Path
Sales inquiries and contract negotiations
Billing Escalation Path
Billing disputes and account management
Client Success Escalation Path
Strategic account growth and optimization
Company & Learning
About Us
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
CallTower Training
Comprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
Webinars
Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Support & Billing
FAQs
Browse the FAQ webpage for quick answers to common questions about our products and services.
Bill centre
Explore for a streamlined experience managing and understanding your invoices and billing information.
CallTower, Inc. Terms of Use
Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.
Service & Compliance
Services Level Agreement
Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
Customer Proprietary Network
Explore the Customer Proprietary Network webpage for secure and customised communication solutions.
Billing questions, payments, disputes
Find essential information about billing inquiries, payment terms, and dispute resolution for your account.
Partner programme
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner Portal
At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency programme
Discover Are benefits of our Agency Partner programme for your business. Unlock revenue streams, scalable growth, and extensive support.
MSP programme
CallTower's MSP Partner programme empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
Elevate Your Brand with CallTower Wholesale Partnership programme
revolutionise Communication, maximise Efficiency, and Drive Success
Unlock a new level of empowerment with our Wholesale programme, designed to transform the way your brand communicates. By breaking away from traditional communication constraints, you gain the power to tailor solutions that resonate with your unique brand identity. Here’s how our programme makes a real impact:
Branding Control
Take full command of how your brand is perceived. Every solution is crafted to reflect your brand’s vision, ensuring consistency and authenticity in every interaction.
Tailored Precision
customise solutions to not just meet but exceed the specific demands of your market. This precision ensures your offerings are always relevant and impactful.
Competitive Edge
Stand out in the marketplace with innovative solutions that drive efficiency and growth. Our programme provides the tools you need to lead, not follow, in your industry.
Take control of your financial strategy with our programme’s flexible pricing structures. This feature empowers you to set your own pricing, granting the ability to tailor costs precisely to your market’s unique demands. By doing so, you maximise profitability and maintain a competitive edge, ensuring your business adapts swiftly to market changes and continues to thrive.
By leveraging these advantages, your brand moves to the forefront of communication innovation, setting new standards and achieving significant market success.
The backbone of this transformation is CallTower's robust infrastructure. By tapping into our advanced technology, your business gains:
A competitive edge through access to state-of-the-art communication offerings, positioning you ahead of the curve in an ever-competitive marketplace.
Streamlined operations with seamlessly integrated solutions, reducing complexity and enhancing efficiency.
Our pricing model is both competitive and adaptable, ensuring you have the flexibility to respond to market changes and customer needs without compromising on cost-effectiveness.
Lead with the strength of our sales support, complemented by marketing and technical assistance, all specifically crafted to address your unique requirements. Our comprehensive services ensure your team is fully equipped to leverage the programme’s full capabilities, driving your business towards success with confidence and precision.
Scalability is at the heart of what we offer. Whether you’re looking for moderate integration or aiming for a comprehensive overhaul, our solutions scale with you, adapting to the depth of integration your business requires.
Join CallTower's Wholesale programme and redefine what's possible for your brand. Seize the opportunity to maintain brand autonomy while unlocking new avenues for growth and customer satisfaction. With CallTower, the future of communication is not just within reach—it’s already here, ready to be part of your success storey.
