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Webex Dedicated Instance. 

Enhanced Cisco Webex Calling experience for legacy systems.

A DEDICATED CLOUD INSTANCE OPTION BASED ON THE UCM ARCHITECTURE 

CallTower’s global Dedicated Instance (DI) for Cisco Webex Calling is not a standalone offer but an extension of Webex Calling. DI takes advantage of Webex services to deliver an enhanced experience to customers who need to support older Cisco endpoints, local survivability solutions, or preserve integrations part of critical business workflows. DI supports the same worldwide enterprise-grade, feature-rich calling capabilities for customers who want to preserve their UCM experience. 

WHY DEDICATED INSTANCE?

1

Moving calling to the cloud can be challenging for UCM customers

2

Cost and burden to replace older endpoints, rebuild complex dial plans and integrations, can be greater than any savings they can realize by moving to the cloud

3

With Dedicated Instance, Webex Calling provides UCM customers a non-disruptive, seamless migration path to the cloud

4

Webex Calling customers have flexibility to distribute users across multi-tenant and dedicated instance call control, and adjust them over time as needed to address their cloud calling business requirements

FLEXIBLE PATH TO THE CLOUD 

With Dedicated Instance, Webex Calling provides customers a non-disruptive, seamless migration path to the cloud. Webex Calling customers have flexibility to distribute users across multi-tenant and Dedicated Instance call control and adjust them over time as needed to address their cloud calling business requirements.

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CT CLOUD RECORDING

UC Compliance

More and more, enterprises are adopting Unified Communications (UC) platforms as they evolve toward a more distributed workforce. And CallTower is facilitating this shift by ensuring that the requirements of compliance are met along the way

Enterprise Call Recording

From the largest global financial services firms to SME startups, CallTower protects and supports the world’s businesses with robust and universal enterprise call recording solutions.

Our award-winning CT Coud Recording platform was the very first cloud-native solution, revolutionizing enterprise call recording forever. Cloud-based recording allowed companies to decentralize operations, allowing multiple locations and remote staff to work securely and under the protection of industry-leading compliance at all times.

Connect

A revolutionary tool enabling users to easily personalize and control their CallTower services

CallTower enables our Customers to manage rapidly changing technologies through Connect – a user-friendly portal, created and developed in-house. This proprietary system ensures our customers can administer services without expertise in any one technology or hiring outside consultants to manage their UC solutions.

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DEVICES

CallTower is a leading provider of a wide range of high quality phones corded and wireless phones, sidecars, and conference phones to fit any size of organization’s needs. We offer various options that give you the best flexibility in the industry. Purchase, rent, or lease-to-own any device CallTower supports.